Who does what
Security is shared: we secure the service, its infrastructure and our own staff's access; your team manages its people, connections and downloads.
People, suppliers and change
Confidentiality, training, chosen suppliers and every infrastructure change recorded.
- Everyone with access to customer data is bound by written confidentiality obligations and receives security and privacy training when they join and every year.
- Suppliers that process customer data are listed in Annex B of the Data Processing Agreement, chosen for their security and bound by data protection terms no less protective than ours.
- Changes to the service and its infrastructure are reviewed before release, and the infrastructure is defined as code, so that every change is recorded.