Question 1

What sources does Magdox actually monitor?

Accepted Answer

Magdox watches public website content such as pricing and product pages, public job board data from Greenhouse, Ashby, Lever, Workable, SmartRecruiters and iCIMS, and public news and press feeds. It also reads public regulatory and funding filings. We read publicly accessible pages only: we do not access private data, and we never create an account or sign in to reach anything gated.

Question 2

Can Magdox track competitors that use a different hiring platform?

Accepted Answer

Yes. For platforms without a public hiring API, Magdox falls back to watching the careers page itself for changes. Coverage depth is shown clearly per competitor inside your dashboard, so you always know what you are getting.

Question 3

Why not just ask an AI assistant, or set up alerts myself?

Accepted Answer

Ask an assistant what a competitor's pricing page says and it will tell you, accurately. Ask what that page said in March and it has no idea, because it was not looking at it in March. Alerts have the same gap: they give you a headline on the day, not the page either side of the change. Magdox checks the pages on a schedule and keeps every result, so months later you can still put the two versions next to each other. And if your team prefers working in an assistant, connect Magdox to it and ask there, with the source and date attached to every answer.

Question 4

How do I know a summary is accurate and not made up?

Accepted Answer

Every claim in a digest carries a marker back to the signal it came from, with the time we observed it and a link to the source where one exists. If a summary references something we did not actually collect, that reference is removed rather than shown to you. You are meant to be able to check the work, not take our word for it.

Question 5

How long does setup take?

Accepted Answer

You sign up and start yourself, no call required. Add a competitor and monitoring begins straight away. For pricing and careers pages we also pull historical snapshots where they exist, so you are not starting from an empty dashboard waiting for something to change.

Question 6

Can I change plans later?

Accepted Answer

Yes. You can move between Watch, Track and Panel at any time from your billing settings. An upgrade takes effect straight away, and your payment provider charges the prorated difference for the rest of the current period. A downgrade waits until the end of the period you have already paid for, so you keep the higher plan until then.

Question 7

Do you offer a free trial?

Accepted Answer

Every plan starts with a 14-day free trial, cancel anytime.

Question 8

How do I pay for a Magdox subscription?

Accepted Answer

Billing runs securely through Paddle, our Merchant of Record, so you can pay by card, PayPal, Google Pay, Apple Pay, UPI and other locally supported methods. Every plan starts with a 14-day free trial, cancel anytime.

Question 9

Does Magdox integrate with our existing tools?

Accepted Answer

Yes. Beyond CRM integrations, Magdox offers Slack slash commands. Your team can pull up a battlecard mid-call by typing a command, and report what they heard on that call straight back into Magdox the same way.

Question 10

Do I need to bring my own AI key?

Accepted Answer

Only on the free Health check tier, where you connect one provider key and the analysis runs on your account at your cost. Every paid plan runs on Magdox Managed AI instead: several models, each handling the work it is best at, included in the price with nothing to configure. If you upgrade from free, the key you connected is deleted rather than left sitting unused, and you are told before you pay.

Question 11

Is my competitive data secure?

Accepted Answer

Your content is used to produce output for your workspace and nothing else. It is not used to train any model, and our agreement with the AI provider we use does not permit them to train on it either. Data is encrypted in transit and at rest, and hosting stays within Indian jurisdiction. Every provider we rely on is named in our Data Processing Agreement, along with what they handle and where. Personal data you or your team give us, such as account or contact details, is handled separately under our Privacy Policy.

Question 12

What happens to the information I submit in the contact form?

Accepted Answer

We use it only to respond to your message: your name, email, phone number, company, and message are stored so our team can follow up, and are not used for anything else without your consent. Full details are in our Privacy Policy.

Catch a repricing that never changed a price.

Every signal type, automated from day one.

Pricing & plan changes

Hiring signals

News & funding

Review sentiment

Competitor Pricing Change Alerts

Competitor Page History and Screenshots

Competitor Product Page Change Monitoring

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